Mercure Hotel Duesseldorf Neuss, Neuss
About the Hotel
Mercure Hotel Düsseldorf Neuss is a 4-star eco-friendly hotel located on the outskirts of Neuss, approximately 12.5 miles from Düsseldorf. It features 115 rooms and an event space with six meeting rooms, suitable for up to 100 guests. Positioned in the densely populated Rhine-Ruhr region, it offers easy access to nearby cities and attractions. The hotel blends local charm with modern amenities, serving as a practical choice for both business and leisure travelers.
Location
Situated near the A57 highway, the hotel is easily accessible via car, with Neuss Station just a short drive away. Public transport options include a 15-minute walk to Norf Station and a nearby bus stop, though the somewhat isolated location may pose challenges for those with heavy luggage. The proximity to the Rhine and substantial urban areas provides opportunities for exploration in and around Düsseldorf and Cologne.
Rooms
The hotel offers spacious rooms designed for comfort, equipped with laptop-friendly workspaces, free Wi-Fi, and safes. Each room includes essential amenities such as a flat-screen TV, tea and coffee facilities, and a private bathroom. While the rooms are generally clean and functional, some guests have noted a lack of air conditioning and the need for corridor upgrades. Options include standard double and privilege rooms, catering to a variety of preferences.
Eat & Drink
The Salinum restaurant provides a range of regional specialties and international cuisine, with a modern ambiance and outdoor terrace. An extensive buffet breakfast is served daily from 6:00 AM, featuring numerous offerings, with the option for in-room dining at no extra charge. The hotel also includes the Portus 735 bar, which serves a selection of drinks and regional snacks in a cozy setting.
Leisure & Business
Guests can enjoy various amenities, including an outdoor heated pool, fitness center, and a bar for relaxation. The hotel also provides extensive conference facilities, making it suitable for business travelers. Charging stations for electric vehicles and ample parking are available, ensuring additional convenience for guests traveling by car.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed for a fee
- Security
- Children are welcome
- Allergy-free rooms
- Elevator
- Vending machines
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Cycling
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Tours/Ticket assistance
- Wake up service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Buffet breakfast
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Sun loungers
- Sun terrace
Room features
- Heating
- Closet
- Tea and coffee facilities
- In-room desk
- Ironing facilities
Bathroom
- Private bathroom
- Bath/ Shower
- Towels
- Free toiletries
- Toilet
Self-catering
- Electric kettle
Bedroom
- Hypo-allergenic bedding
Media
- Flat-screen TV
Room decor
- Modern furniture
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located in a quiet residential area, making it a great escape with spacious, clean rooms and friendly service. However, the dining options for vegetarians were limited, and the location may not be ideal for those without a car.
Despite being a bit far from Düsseldorf and somewhat isolated, the hotel borders a park and offers a convenient location to explore Neuss and the country landscape. The dining experience provides a good selection but lacks vegetarian options. However, the staff is really nice and friendly, making the stay pleasant.
Upon arrival, we found the room to be hot and lacking ventilation, though we were promptly moved to a colder room with a well-maintained bathroom. The service was exceptional, even after a rough start with a loud room and a receptionist mishap. The location offers ample space but might feel isolated without a car. Dining options were average, while facilities were top-notch.
I had a lovely stay at the hotel. The rooms were warm and inviting, but the lack of air conditioning was a letdown for a 4-star hotel. The service was top-notch, with helpful and friendly staff. The location was convenient, near the Messe Exhibition Centre and bordering on a park. The dining experience was sumptuous, though a bit pricey. The facilities were great, but some limitations in the restaurant menu were noticeable.
The hotel offers spacious rooms but could use air conditioning. The corridors lack free tea and coffee, although the bathtub in our room was a plus. The price is on the higher side.
I found the hotel to have spacious rooms at a reasonable price for parking. There was the added bonus of free tea and coffee in my room, and a bathtub, though the location towards the main entrance/parking space was a slight downside. The cleanliness of the rooms was top-notch.
The hotel offers spacious rooms with a great bed and a pristine bathroom, although it could benefit from adding air conditioning. The corridors would benefit from a refresh, and the lack of a garden view was a setback. The seating area was generous, but the room felt cold at times.
My stay at the hotel had its ups and downs. The location was quiet and in a residential area, which was nice for a peaceful stay, but it was a bit out of the way from main attractions. The dining experience was satisfactory, but the options for vegetarians were limited. The rooms were filled with spiderwebs and dead insects, which was quite disappointing, but the service eventually improved after some initial issues, although the staff was initially rude. The facilities were basic but functional, offering a decent stay overall.
My stay at the hotel was a mixed experience. The rooms were spacious and up to standard, but the price for parking was a bit excessive. The service, despite a rocky start with a messy room and a frustrating interaction with the receptionist, turned out to be friendly and helpful, especially the gentleman working nights. The location was a bit far from Düsseldorf, making it challenging to access without a car, although it was close to both the airport and downtown Neuss. The dining was expensive, but the quality and freshly cooked dishes made up for it. Overall, a decent stay with some drawbacks.
The hotel is situated in a quiet area, a bit far from Düsseldorf, making it challenging to reach without a car. The rooms are spacious and modern, equipped with all necessities but facing towards the main entrance/parking space. The dining experience offers a wide range of choices but could improve the value for money. The facilities are luxurious, despite some noise from ongoing carpet replacement.
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