Mercure Hotel Duesseldorf Neuss, Neuss ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Am Derikumer Hof 1, Neuss, Germany, 41469

Mercure Hotel Düsseldorf Neuss is a 4-star eco-friendly hotel located in the Erfttal district of Neuss, Germany. Situated around 20 km from Düsseldorf, it offers convenient access to the A57 motorway. The hotel's proximity to both the Rhine-Ruhr region and Benelux countries makes it a viable option for travelers seeking local experiences.

Location

The hotel is located a 15-minute walk from Norf Station, providing access to S-Bahn line 11, which connects to Düsseldorf and Cologne. The nearest bus stop is a seven-minute walk away, which may be inconvenient for those with heavy luggage. Dusseldorf Airport is approximately 20 km away, easily reachable by car.

Rooms

The hotel features 115 spacious guest rooms, each equipped with amenities like free WiFi and laptop-friendly workspaces. Rooms come with a decent bathroom, though some could benefit from updates, including air conditioning. Standard double rooms and privilege rooms with king-size beds are available, providing comfortable accommodations for guests.

Eat & Drink

Dining is available at the Salinum restaurant, which offers regional specialties and international cuisine in a contemporary setting. An extensive buffet breakfast is served from 6:00 am daily, with options for room service at no extra charge. The Portus 735 bar provides a cozy environment for guests to enjoy drinks and regional snacks.

Leisure & Business

Guests can take advantage of various amenities, including an outdoor heated pool and a fitness center. The hotel offers six conference rooms for business events, accommodating up to 100 people. Additional services include a library and dry cleaning, along with parking facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room a Double Bed

Max:

2 persons

24 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Standard Double Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Neuss 4.3 km

Airports

Dusseldorf (DUS) 19.7 km

Koln/Bonn (CGN) 49.2 km

Underground100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

EUR 8 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed for a fee
Security
Children are welcome
Allergy-free rooms
Lift
Vending machines
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Cycling

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Tours/Ticket assistance
Wake up service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Sun loungers
Sun terrace

Room features

Heating
Wardrobe
Tea and coffee facilities
In-room desk
Ironing facilities

Bathroom

Private bathroom
Bath/ Shower
Towels
Free toiletries
Toilet

Self-catering

Electric kettle

Bedroom

Hypo-allergenic bedding

Media

Flat-screen TV

Room decor

Modern furniture
Carpeted floor

Location

Am Derikumer Hof 1, Neuss, Germany, 41469

Map view

street view

Am Derikumer Hof 1, Neuss, Germany, 41469

City landmarks

Stromstrasse 20

Rhine Tower

6.0 km

Church

St. Andreas Neuss-Norf

1.3 km

Sankt Michael

610 m

Church

St. Cornelius

690 m

Bahnhof Norf

780 m

Am Handelshafen

MedienHafen

5.6 km

Golfer

890 m

Neuapostolische Kirche

940 m

Church

Neuapostolische Kirche Norf-Derikum

940 m

Muggenburg

1.5 km

Anadolu Moschee

1.1 km

Gnadentaler Muhle

1.1 km

Church

Friedenskirche

1.2 km

Golf Course

Golfclub Hummelbachaue e.V

1.2 km

Church

St. Cyriakus

1.5 km

Friedhofskapelle

1.3 km

Schutzenplatz

1.3 km

Friedhof Grimlinghausen

1.4 km

Alter Friedhof

1.4 km

Judischer Friedhof Grimlinghausen

1.4 km

Galerie B9

1.4 km

Schutzenbaum Grimlinghausen

1.4 km

Kapelle des St. Josef Altenheim

1.5 km

Johanna Rosenberg

1.5 km

Albert Rosenberg

1.5 km

Martha Rosenberg

1.5 km

Regina Rosenberg

1.5 km

St. Cyriakus Brunnen

1.5 km

Museum

Barnett Newman

6.3 km

Castle

Schloss Reuschenberg

1.8 km

Nearby

Church

St. Cornelius

470 m

Restaurants

Restaurant Karyatis

700 m

Bahnstr. 33

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

friendly staff

clean rooms

isolated location

average dining

7.0/10

Very good

Rooms

7.4

Location

6.2

Service

7.5

Dining

7.2

3.5/5 based on 779 reviews

#6 of 16 hotels in Neuss based on Tripadvisor

United States, May 2024

7.0/10

The hotel is conveniently located in a quiet residential area, making it a great escape with spacious, clean rooms and friendly service. However, the dining options for vegetarians were limited, and the location may not be ideal for those without a car.

Rooms

8.0

The big, clean, and well-maintained rooms provided free tea and coffee, although lacking a fan. A refrigerator in the room would have been a nice addition, but the hotel offered to store perishable food.

Service

7.0

The service was really nice to everyone, offering room service, wake up calls, a welcome drink, and pet amenities. Although very friendly, there were some issues with management.

Location

6.0

The hotel is somewhat in the middle of nowhere, but close enough to Düsseldorf and with easy access to motorway routes to major cities like Köln, Duisburg, and Essen. While not shiny, it sits in a quiet neighborhood of Neuss.

Dining

7.0

The dining experience was good overall, with a nice selection and quality coffee. However, the options for vegetarians were limited.

Facilities

7.0

The facilities were cool, offering healthy dishes and a lovely atmosphere despite the limitations for vegetarians.

Jeff

United States, April 2024

7.6/10

Despite being a bit far from Düsseldorf and somewhat isolated, the hotel borders a park and offers a convenient location to explore Neuss and the country landscape. The dining experience provides a good selection but lacks vegetarian options. However, the staff is really nice and friendly, making the stay pleasant.

Rooms

7.0

The room lacked a refrigerator but was clean and comfortable.

Service

9.0

The staff is very friendly and helpful.

Location

6.0

The hotel is a bit far from Düsseldorf but convenient for exploring Neuss and the surrounding country landscape.

Dining

8.0

The dining options were good overall but limited for vegetarians.

Facilities

8.0

The hotel offers tours/ticket assistance and pet amenities, enhancing the overall stay.

Mark

United States, February 2024

7.2/10

Upon arrival, we found the room to be hot and lacking ventilation, though we were promptly moved to a colder room with a well-maintained bathroom. The service was exceptional, even after a rough start with a loud room and a receptionist mishap. The location offers ample space but might feel isolated without a car. Dining options were average, while facilities were top-notch.

Rooms

7.0

The room was initially hot with poor ventilation but improved after being relocated. The bathroom was well-maintained.

Service

9.0

The staff went above and beyond to make our stay pleasant, despite initial mishaps. The restaurant service was exceptional.

Location

6.0

The hotel provides ample space but may feel lonely without a car. Not far from Dusseldorf, making it convenient for some activities.

Dining

6.0

The dining experience was average, with slightly expensive options. The grilled meat was a highlight.

Facilities

8.0

The facilities were modern and well-maintained, enhancing the overall stay experience.

friendly staff

isolated location

Don

United States, February 2024

8.0/10

I had a lovely stay at the hotel. The rooms were warm and inviting, but the lack of air conditioning was a letdown for a 4-star hotel. The service was top-notch, with helpful and friendly staff. The location was convenient, near the Messe Exhibition Centre and bordering on a park. The dining experience was sumptuous, though a bit pricey. The facilities were great, but some limitations in the restaurant menu were noticeable.

Rooms

8.0

The rooms were lovely and warm, perfect for a cozy stay.

Service

9.0

The service was very helpful, with attentive staff during our stay.

Location

8.0

The location was convenient, being close to the Messe Exhibition Centre and bordering on a park.

Dining

7.0

The dining experience was sumptuous, with a good selection but slightly pricey.

Facilities

8.0

The facilities were satisfying, catering to most needs during my stay.

William

United States, February 2024

7.0/10

The hotel offers spacious rooms but could use air conditioning. The corridors lack free tea and coffee, although the bathtub in our room was a plus. The price is on the higher side.

Rooms

7.0

The room lacked air conditioning, but the bathtub was a nice addition.

Service

7.0

The staff were friendly, and the room service was satisfactory. However, the parking area was small and not as expected.

Location

6.0

The location is not very vibrant but convenient if you have a car to escape the town. It's close enough to Düsseldorf for work purposes.

Dining

8.0

The dining options were good, especially the quality coffee. However, the price may not align with the overall value.

Facilities

7.0

The hotel provides essential facilities, but improvements could enhance the overall experience.

Alfred

United States, September 2023

7.4/10

I found the hotel to have spacious rooms at a reasonable price for parking. There was the added bonus of free tea and coffee in my room, and a bathtub, though the location towards the main entrance/parking space was a slight downside. The cleanliness of the rooms was top-notch.

Rooms

9.0

The rooms were spacious and well-equipped with free tea and coffee. The bathtub was a nice touch, although the proximity to the main entrance/parking could be slightly inconvenient. The rooms were impeccably clean.

Service

7.0

The service was almost perfect throughout my stay. I appreciated the generally comfortable temperature in the rooms, as air-conditioned rooms can sometimes be too chilly. However, I had a negative experience being allocated a tiny and depressing room that didn't match what I had booked. Additionally, the disruption caused by carpet replacement and a rude receptionist marred my initial impression.

Location

6.0

The location, while a bit far from Düsseldorf, offers a peaceful escape for those with cars. Access to nearby motorway routes towards Köln, Duisburg, and Essen was convenient, and the proximity to the downtown area of Neuss provided some charm. However, without a car, reaching the hotel can be challenging, especially given the distant train station.

Dining

8.0

The dining options were impressive, with a variety of choices and even options for vegetarians. However, the prices were on the higher side, which was a bit of a drawback despite the quality offered.

Facilities

7.0

The hotel's facilities were generally good, enhancing the overall stay. However, improvements could be made to ensure a more seamless and pleasant experience.

clean

inconvenient location

Alan

United States, September 2023

7.0/10

The hotel offers spacious rooms with a great bed and a pristine bathroom, although it could benefit from adding air conditioning. The corridors would benefit from a refresh, and the lack of a garden view was a setback. The seating area was generous, but the room felt cold at times.

Rooms

8.0

The rooms are spacious, the bed is great, and the bathroom is spic and span.

Service

7.0

The staff is friendly, but there was a discrepancy with the room I booked and the actual room provided.

Location

7.0

The area is quiet and ideal for those looking to escape town noise, although having a car is recommended for convenience.

Dining

7.0

The dining options were satisfactory, but pricing could be more reasonable for what is offered.

Facilities

6.0

The facilities meet basic needs, but there is room for improvement in terms of modernization.

Anne

United States, August 2023

5.6/10

My stay at the hotel had its ups and downs. The location was quiet and in a residential area, which was nice for a peaceful stay, but it was a bit out of the way from main attractions. The dining experience was satisfactory, but the options for vegetarians were limited. The rooms were filled with spiderwebs and dead insects, which was quite disappointing, but the service eventually improved after some initial issues, although the staff was initially rude. The facilities were basic but functional, offering a decent stay overall.

Rooms

5.0

The room I stayed in was awful, filled with spiderwebs and dead insects, and the noise from outside was disturbing. The size was so small that I couldn't move around comfortably.

Service

6.0

The service started off poorly with rude staff, but after some discussion, they eventually moved us to a better room on the 2nd floor. The staff improved their attitude and provided better service.

Location

5.0

The hotel was out of the way in a quiet residential area, which was peaceful but not very convenient for exploring the city. It was somewhat in the middle of nowhere.

Dining

6.0

The dining options were simply okay, not outstanding. The breakfast was decent but lacked variety for vegetarians.

Facilities

7.0

The facilities were basic but functional, providing the essentials for a comfortable stay.

Charles

United States, July 2023

7.2/10

My stay at the hotel was a mixed experience. The rooms were spacious and up to standard, but the price for parking was a bit excessive. The service, despite a rocky start with a messy room and a frustrating interaction with the receptionist, turned out to be friendly and helpful, especially the gentleman working nights. The location was a bit far from Düsseldorf, making it challenging to access without a car, although it was close to both the airport and downtown Neuss. The dining was expensive, but the quality and freshly cooked dishes made up for it. Overall, a decent stay with some drawbacks.

Rooms

8.0

The rooms are spacious and up to standard.

Service

7.0

Despite the initial room mishap, the service turned out to be friendly and helpful, especially the gentleman working nights.

Location

6.0

The hotel's location is a bit far from Düsseldorf, but convenient if you have a car. Close to the airport and downtown Neuss.

Dining

8.0

The dining experience, while expensive, was enjoyable with excellent, freshly cooked dishes.

Facilities

7.0

The facilities provided were satisfactory.

John

United States, July 2023

7.4/10

The hotel is situated in a quiet area, a bit far from Düsseldorf, making it challenging to reach without a car. The rooms are spacious and modern, equipped with all necessities but facing towards the main entrance/parking space. The dining experience offers a wide range of choices but could improve the value for money. The facilities are luxurious, despite some noise from ongoing carpet replacement.

Rooms

8.0

The rooms are spacious and modern, equipped with all necessities and offering free tea and coffee, but they face towards the main entrance/parking space.

Service

7.0

The service was a bit disappointing at first, but the staff turned out to be friendly and welcoming despite the initial hiccup.

Location

6.0

The location is a bit far from Düsseldorf, which may pose challenges for guests without cars, but the area offers a quiet retreat with a vast country landscape.

Dining

7.0

The dining experience provides a wide range of choices, but the value for money could be improved.

Facilities

9.0

The facilities are luxurious, offering guests a comfortable and upscale stay despite the ongoing carpet replacement noise.